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Home » Archive by Category

Articles in Leadership

Teamwork – Does it feel like herding cats?
Monday, 6 Jul, 2009 – 9:06 | No Comment

Being a leader is hard. Managing expectations, managing deliverables and ensuring everyone is pulling in the same direction. Sometimes it feels like herding cats!

Customer Service – The Southwest Way
Thursday, 2 Jul, 2009 – 19:14 | 5 Comments

Southwest Airlines are famed for legendary customer service. More importantly allowing it’s team members to have fun whilst at work and expressing their individuality.
Would your team members be allowed to do this?

Leadership on Alltop
Tuesday, 30 Jun, 2009 – 22:02 | No Comment

The Better Leader has now been listed on Alltop. Alltop Leadership is a listing of leadership Blogs which features blogs from authors such as:
Forbes.comSlacker ManagerTom Peters800 CEO Read
And many, many more.
What I like about Alltop …

7 Tips for Better Networking
Sunday, 24 May, 2009 – 7:46 | No Comment

Not SellingElevator pitchTalk about them firstWho are your “big fish”Own the roomRight eventsKoffee
1. Not Selling
Networking is not about selling. It’s about meeting people and starting business relationships. The aim is not to close …

Managing in turbulent times
Thursday, 7 May, 2009 – 11:04 | 4 Comments

A recent article on Nationalpost by Ray Williams titled the Leaders Edge in Tough Times refered to ‘rapid turbulent changes’ creating the “perfect storm” for leaders in the 21st Century.
He cites that leaders must have …

The New World of Work
Sunday, 26 Apr, 2009 – 15:38 | 3 Comments

“The average knowledge worker will outlive the average employing organization. This is the first time in history that’s happened. … So the center of gravity of higher education is shifting from the education of the …

How to lead when you’re not the boss…
Monday, 13 Apr, 2009 – 20:33 | 6 Comments

As organisations become flatter, people may be leading teams where they have no formal authority.
In a recent article on Harvard Management Essentials, Christina Bielaszka-DuVernay summarises the five steps to leading when you’re not the boss:
1. …

The Bus – Getting the right people on it.
Wednesday, 8 Apr, 2009 – 16:45 | No Comment

Getting the right people, is more important than having the right vision.
Does this sound familiar?
“Most companies build their bureaucratic rules to manage the small percentage of wrong people on the bus, which in turn drives …