- get more clients without cold calling
- reduce costs, without cutting service
- know your numbers, without knowing numbers
- what tools to use to make you more productive
- Plus much, much more
As organisations become flatter, people may be leading teams where they have no formal authority.
In a recent article on Harvard Management Essentials, Christina Bielaszka-DuVernay summarises the five steps to leading when you’re not the boss:
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